Thursday, August 01, 2002
Re: Updates and Service Changes
Hello Dear Clients,

How are you and your systems doing? Excellent I hope!

This is a first for me, communicating via newsletter, I usually call directly. I’m excited to let you know about some improvements and changes to the services I provide.

Contact Information:

In an effort to provide better service and to consolidate my contact numbers, I’ve added a toll free number. This number not only allows you to contact me via a toll free line, but also to find me during office hours (Monday - Friday 9-6) where ever I may be. Effective August 5, 2002 the 510.652.5876 number will be disconnected. The new toll free number is 1.877.861.4344.

Referral Incentive Program:

I invite you to join me as a referral partner! I would enjoy working with clients who are just like you, and it would be a great compliment if you referred your friends and colleagues to me for their computer needs. To show my appreciation for your help, I’ve instated a program. For each new client referred, upon the first visit, you’ll receive a $10 gift certificate from Amazon.com. Cool, eh?

New Rate Schedule:

I’m changing my rates to reflect market conditions. This is the first rate increase I’ve had in 4 years. Here are the changes:

Effective August 5, 2002:

• Residential house calls – $75 an hour, now including mileage
• Half Day Rates – minimum of 4 hours - $250, a savings of $50 from hourly rate
• Full Day Rates – minimum of 8 hours - $500, a savings of $100 from hourly rate

 

Exciting Personal News:

As all of you know, I’m a person who stutters. It’s been difficult, but along the way, I’ve become a well adjusted person. Just the other day, there was a news story about a new device, the SpeechEasy. As you may know, many stutters when speaking in unison, do not stutter. A group of speech pathologists have developed a device that creates an echo mimicking unison speech. I’m being fitted with the unit sometime in August, so we’ll see how that works for me. This is really exciting news for me, wish me luck!

Whew, that’s a lot of news. These changes will allow me to better serve you. Thank you for your continued support and patronage!

 

Terry M. Leake
TTopper Consulting
2625 Alcatraz Avenue, Suite 106
Berkeley, CA 94705
1.877.861.4344 toll free
terry@ttopper.com

I am a computer guru who bridges the gap between the cold complexities of computers and the warm complexities of the people who use them.