BNI Member Profile

Who?

· Terry M. Leake—TTopper Consulting

Where Located?

· Oakland, Temescal District, home office—travel the entire Bay Area servicing clients.

What services/products do you offer?

· Windows/PC Technical Support, Windows Networks, Internet Connectivity.

When Available/hours of operation?

· 9am—6pm, Monday thru Friday

Method of Payment?

· Cash, Personal and Business Checks, Visa, MasterCard

Who can you help or what problems can you solve? 

· Someone who needs support with a home computer.

· A small company that needs technical support on a regular basis, but does not require a full-time tech support employee.

How can you help people reach their goals?

· I provide top-notch computer support, including maintenance of hardware and software.

· I teach users how to effectively use their computers, streamlining their operations.

Why choose you over a competitor? 

· I am a natural teacher; I possess the ability to explain technical jargon in terms that anyone can understand.

What is a good referral for you?

· Someone with a computer that crashes. 

· Someone who wants to upgrade to a new computer and needs their old data migrated. 

· Someone who wants to purchase accessories for a computer, and needs advice on choosing the best one(s).

· Someone who needs to network home computers via wired or wireless connectivity.

· A small office (10—50 people) with technical support needs for the entire computer
operation.

What does not constitute a good referral?

· Someone who wants free information without wanting to set an appointment.

Who do you know?  What is your DREAM referral?

· Do you know someone who runs a foundation, non-profit or other small organization who needs ongoing computer support?

· Do you know an attorney or small group of attorneys who need technical support?

· Do you know an older person who’d like to become more familiar with computers?